Frequently asked questions

• Where can I find you?

I'm located in Quebec, Canada. Its on the eastern part of Canada, up to Maine and Vermont states. I'm at 1 hour of drive from Quebec City and 2h30 from Montreal. It you use google map enter G6G0A1 as zip code.

On social medias:

Instagram.com\mynoushart

twitter.com/mynoushart

Youtube.com/mynoush

Facebook.com/MynoushHandmade

• Do you take custom orders?

I'm not taking any kind of custom orders. To see what I have for sale in stock please visit my online store at mynoush.com. I don't duplicate previous work and I don't take down payment to reserve orders. I found that my creativity flow better this way. 

• Where do you sell your work? How can I purchase?

Online at mynoush.com and in my studio in person.

• How much does shipping cost?

Canada > 75$ free < 75$ its 9$

USA > 100$ free <100$ its 9$

Worldwide flat rate 15$

• Which payment methods do you accept?

Credit cards, paypal, and cash if you come at the studio (although I still can take interac and credit cards)

• Do you sell yarns?

Yes I do. I don't have always yarn for sale because I use it for my work. If I have yarn for sale it will be shown in stock on mynoush.com

• Can I visit you in person?

Of course! I would really appreciate if you could call before coming though, this way I could welcome you better.

• Do you sell in stores?

Not for the moment, If you want to carry my yarns in your shop please contact me.

• Will you be in craft shows this year?

Yes, I will be at the Festival Twist from August 14-18 2019 at St-André-d’Avellin, Quebec.

• What is Patreon?

It is a platform where you could subscribe for 8$ per month to get access to exclusive Patron members videos of the making of my creations. I do live stream spinning, carding, weaving, felting...each week. In the future I plan to extend my offer. You can see my page on patreon.com/mynoush

• What is Periscope?

It is an app from twitter for live streaming that I use to promote my work. I have been lucky to have been featured twice on this platform. You can watch the replays of the live streams I did via periscope app or via my twitter feed at @mynoushart.

• Do you teach classes?

Yes, I host felting workshops currently at Gîte Ambrelanne (Thetford Mines). I have online classes on www.teachable.com/mynoush and skillshare.com/mynoush and trough my facebook group for patreon members www.patreon.com/mynoush

• Where do you take your fleece?

Everywhere...I'm hunting wool everywhere. No merino here, there is plenty of others sheep breeds that worth it. Im not into fine and luxury wools, I prefer to use rustic wool (microns 25-30 and up). 

• Which kind of dye are you using?

I use prochem acid dyes. I don't use natural dyes.

• What kind of wheel do you have?

I use the jumbo espinner from Ashford for everything, I used to work on the kiwi with the jumbo flyer

• Which carding machine do you have?

The mad batter electric from Strauch.

• Which loom do you use?

So far I do everything on my 16 and 24 inches rigid heddle loom from Ashford.

• Do you sell patterns?

Im working on it. I do have tutorials trough my classes.